The Office of Utilities Regulation (OUR) said it has caused J$21.15 million to be credited to the accounts of customers of the island’s two main utilities during the past year.
The money was credited to the accounts of customers of the National Water Commission (NWC) and the Jamaica Public Service Company (JPS) during the period June 2012 to May 2013, the OUR said in a statement yesterday.
The figure dwarfed the $1.19 million secured on behalf of customers during the June 2011 to May 2012 period. The OUR said the sums secured during the past year represents an increase of more than 1,600 per cent.
The OUR said the money was secured as a result of appeals done by the regulator on the behalf of customers. However, the nature of the main complaints against the companies was not obtained byWednesday Business