Light company at ease with increase in customer satisfaction

Light distributor Jamaica Public Service (JPS) has reported a 24 per cent jump in annual profits, increasing from US$23 million in financial year 2014 to US$28.6 million for 2015.

The increase in profits came despite a 54 per cent decline on year-on-year net profits for the December period, with the quarter closing at US$4.87 million ($589 million), compared to almost US$10.5 million for the same quarter in 2014.

The decline in net profit was led by a US$47.6 million dip in revenues as oil which fuels most of JPS power stations continues to trend downward and the consistent passing of the reduced rates on customer’s electricity bills, according to just released data.

Revenue for the three-month period ending December 2015 was US$176.7 million, compared with US$224.3 million a year earlier.

“It’s really great to have lower prices, yes, but what’s not great is for them to go up and down. So we’ve worked on how we do create a more sustainable environment that doesn’t have that volatility. I have to say that the one that’s right here, right now is the Bogue project,” JPS CEO Kelly Tomblin stated at a press conference earlier this month.

“The other thing that will help with this problem is an integrated resource plan (IRP), which will help us in determining what resource and where will best support sustainability and most of all affordability,” she added.

Consumer electricity rates are currently at a five-year low.

Despite seeing significant declines in net profit, JPS expressed some satisfaction with the quality of service being provided to consumers which trended upwards at 70 per cent in 2015.

JPS saw one of its lowest satisfaction rates back in 2012 at 22 per cent; however, Tomblin is encouraged by the growth in customer satisfaction and plans on implementing 10 initiatives geared towards continued growth in customer service.

“You can see how customer satisfaction has grown; it’s almost at 70 per cent. We are not happy with that but we have worked very hard to say to our customers we appreciate you and we want to be in a different conversation,” she said.

Senior vice-president for energy delivery and technology, Gary Barrow, noted that the company has already seen a 30.3 per cent decrease in the frequency of outages when compared with the previous year. The company also noted that it is working on the Government of Jamaica to improve payment for street lights, as it moves to implement LED lighting over the next five years.

Throughout 2016, JPS plans on completing the conversion of the Bogue power plant, while partaking in initiatives to lead in a ‘clean and green’ Jamaica. Additionally, the company has started the process of implementing advance smart grid, proliferate prepaid meters, improving customer engagement, and the implementation of the JPS mobile application.

JPS also plans on connecting 10 new communities during the year.

Jamaica Observer

The Jamaica Public Service Company Ltd (JPS) has made good on its pledge to activate alternative plans to ensure the execution of the proposed 190-megawatt power plant at Old Harbour in St Catherine.

Yesterday, the light and power company said it was now in the final stages of negotiations with an alternate bidder to provide engineering, procurement and construction services, for the plant to be built in Old Harbour, St Catherine.

The original preferred bidder, Abengoa, was selected through a competitive tender process, with the assistance of two international consulting firms, AMEC Foster Wheeler and Power Engineers Collaborative LLC.

In November, the Spanish firm filed for protection from creditors – a possible first step towards filing for bankruptcy.

With the announcement of Abengoa’s financial challenges, JPS has been closely watching the progress of the Spanish company’s financial-restructuring plan.

However, Abengoa has not been able to provide the financial assurances required as a normal part of the process of confirming a bidder.

Kelly Tomblin, JPS president and chief executive officer, said: “We are very close to concluding key terms with one of our alternate bidders. Throughout this time, we have been working closely with the Electricity Sector Enterprise Team (ESET), so they are embedded in the process.”

Commenting on the importance of the project to Jamaica, Tomblin said: “We want to make it very clear that this project is not, and has never been, in danger. JPS shareholders (EWP and Marubeni) are the ones who have committed to bringing equity to the project, and there is keen interest and indicative commitment from a variety of financing sources. I want to make it very clear that the bidder on this project is not the financier. They are an engineering, procurement and construction firm, who will be subject to significant oversight and potential penalties for non-performance. We need to clear up any confusion on their role.”

The Gleaner

 

Lest we forget, Jamaica has been trying to strike deals to migrate to liquefied natural gas (LNG), and failing at it spectacularly, for well over a decade.

It all began four prime ministers ago, when Percival James Patterson was in charge and sought to broker a deal with his counterpart, Patrick Manning, in Trinidad in 2001. And we knew Patterson was serious about the issue, because that time he did not form a committee around it.

Still, it didn’t end well. Trinidad began to waffle – after all, it could get better prices for its fossil elsewhere. Jamaica wanted concessionary pricing for a yearly 1.1 million tonnes of natural gas as a family member in Caricom, but Trinidad was in favour of the hub. Business, after all, is business.

Patterson even put a dedicated man in charge of the LNG programme. That didn’t help. And since then, almost every effort at adding gas to the energy mix has coagulated. You know you have a problem when international headlines pop up asking, ‘Is Jamaica’s Energy Cursed?’

To recap, the actors in Jamaica’s LNG serialised melodrama have included Anthony Hylton, James Robertson, Clive Mullings, Christopher Zacca, Phillip Paulwell, Kelly Tomblin, Exmar, Caribbean LNG, Azurest, Energy World International, Jamaica Public Service Company and now Abengoa SA. Perhaps the only clairvoyant in the mix was Mullings, who, back in 2008, began touting coal as a more practical choice for diluting the viscosity of oil on Jamaica’s balance of payments, given the vagaries of supply in the LNG market.

Not everyone loved the idea. The thought of coal was a bit dirty, and risky, but it wasn’t entirely dismissed. Fracking has now changed that dynamic somewhat.

In 2014, some 13 years since the Patterson-Manning bro-pact and a decade after the more formalised LNG heads of agreement, ESET emerged as the latest reset when current Prime Minister Portia Simpson Miller reached out to an old and trusted ally of Patterson’s – Dr Vincent ‘Head of Kitchen Cabinet’ Lawrence – to bring an end to the confusion that had become Jamaica’s energy policy.

Being a glutton for punishment, Jamaica held on to its LNG ambitions, but also opened up to proposals for coal, compressed gas, and natural liquid gases such as ethane and propane.

Blame it on the cosmos

But even the doc, despite the heavenly moniker that had been bestowed on him in the past, has been no match for the supremacy of Murphy’s law, or whatever it is in the cosmos that appears to want Jamaica to stay wedded to crude. First, the American Ethane/UC Rusal arrangement fell apart – which Lawrence insisted would not derail the 2018 schedule to begin cutting electricity prices – and now there is Abengoa.

Right about now, JPS boss Kelly Tomblin likely has fingers crossed, hoping that New Fortress Energy won’t throw up any surprises; that the arrangement with the American company to supply gas to JPS’ Montego Bay plant will – please, oh please – go right.

General Electric is currently retrofitting Bogue for LNG – a US$22.54-million project that seems to escaped the curse – and Fortress Energy is to start delivering gas by mid-2016. The final terms of the Fortress engagement are now being negotiated.

Before the LNG project was revised from a 360MW single project and split into bite-size pieces under ESET, JPS itself had tried to take on the task under a US$600-million plan that went nowhere. The power utility was said to have a financing revolver lined up but could not secure the gas supplies at the right price.

Under the reset, JPS has two projects to execute – the 120MW Bogue project in Montego Bay for which it has contracted New Fortress, and the 190MW project in Old Harbour Bay. For the latter, JPS reportedly got several bids but chose Abengoa SA, which just days later filed for bankruptcy protection to restructure billions of debt.

Somebody hadn’t done their homework. One would have thought that JPS’s foreign parents Korea East West Power Company and Marubeni – both of which operate in the energy field – would have the temperature of another big energy player. But it appears that they, and the JPS consultants, did not.

Still, Tomblin and team appear to have other options were Abengoa to falter. The Spanish company has four months to right the ship, a timetable that collides with JPS’, which wants to start site prep for the Old Harbour plant by March in order to keep its 2018 commitment. Right about now, JPS is probably reinvestigating the other bidders, hopefully using a different set of consultants than the ones who delivered up the embarrassment of Abengoa.

Old Harbour is an important project for Tomblin, who wants her legacy at the Jamaican utility to be one of transformation. She got a Jamaican power generator and distributor to run, but she wants to leave it as a ‘gas and electric utility’ with a role in developing a regional gas supply hub for the Caribbean market. Old Harbour would be the fulcrum, assuming it gets built.

With Bogue and Old Harbour in play, around a third of base load capacity would be fired by gas, a cleaner and, as important, cheaper fuel source that will allow JPS to produce and supply electricity to the grid at a price below 13 US cents per kilowatt-hour, and knock 1.2 million barrels of oil off the country’s annual orders of crude.

Still, Murphy’s law is tenacious, which means that all Jamaica can do is pray that the stars will finally align in its favour and that the energy gods are in affinity with Vin.

The Gleaner

The oil-fired JPS power plant in Old Harbour Bay, St Catherine is to be converted to LNG.

Spanish firm Abengoa SA has revealed the value of the upgrade and employment prospects for the 190MW power plant project amid pre-bankruptcy filings in its home market.

“The contract for the plant, which will be powered by natural gas and cooled by seawater, is worth more than US$200 million,” said Abengoa in a release.

The engineering and renewable energy firm was selected as preferred bidder by Jamaica Public Service Company (JPS), and the parties are in the process of finalising the contract for the LNG-fired power plant. JPS has said the full project cost would be closer to US$300 million.

Abengoa has about four months in which to secure deals with its creditors and restructure its debts if it is to escape full bankruptcy. JPS has said it is not ready to give up on its preferred bidder just yet, but is monitoring the situation.

Abengoa said it will be responsible for the design, engineering and construction work of the plant that will replace an existing fuel-oil facility and is expected to “create between 300 and 500 jobs during the construction phase”.

JPS wants to decommission the existing fuel-oil plant and move to a natural gas facility to create a cleaner, efficient and more reliable source of power, added Abengoa.

The more than 40-year-old Old Harbour plant remains one of the least energy efficient in the island and its upgrade would form part of the Jamaican Government’s drive to increase cleaner forms of fuel. Jamaica aims to increase renewable energy reliance to 20 per cent of the energy output within the medium term.

SEAWATER COOLING SYSTEM

“The plant will use a seawater cooling system that returns the warm water without adversely impacting the environment. Abengoa’s design will use the existing infrastructure as much as possible, requiring less power and improving the overall output of the plant,” said the Spanish firm in late November, adding that the project would extend Abengoa’s experience in turnkey combined cycle projects to the Jamaican market.

The company informed that it filed for insolvency protection on November 25 before the Mercantile Courts of Seville. The company also indicated that it would continue negotiations with its creditors with the objective of reaching an agreement that ensures the company’s financial viability, “under the protection of Article 5 of the Spanish Insolvency Law”.

The company recorded a €194 million net loss attributable to its parent over nine months ending September 2015 on revenues of €4.87 billion. It holds €6.2 billion in total debt while its earnings before interest tax and amortisation totalled €1.3 billion or 4.5 times net leverage.

Abengoa’s other major combined-cycle projects include the 640MW plant in Centro Morelos, Mexico, and the 440MW combined cycle plant in Portland, Oregon, United States, currently under construction. More recently, Abengoa was awarded two combined cycle plants in Mexico – Nuevo Pemex 680MW, and Norte III, 924MW.

The Gleaner

LIGHT AND power providers, the Jamaica Public Service Company (JPS) said yesterday that it is getting independent advice from its lawyers on whether to proceed with a contract with Spanish firm Abengoa to construct its power plant at Old Harbour, St Catherine.

Kelly Tomblin, the chief executive officer of JPS said yesterday that its shareholders held a conference call with Abengoa to discuss the way forward.

Abengoa’s chief executive Santiago Seage resigned yesterday after it emerged the Spanish renewable energy giant was close to bankruptcy.

The JPS, with the assistance of AMEC Foster Wheeler, a consultancy firm, selected Abengoa whose package consists of general electric combined cycle frame 6B gas turbine. The light and power company was in the process of negotiating a performance contract when the matter of the bankruptcy came to light.

“We were never going to enter into a performance contract until we had some assurance about their financial abilities,” Tomblin said.

She said that December 9 was the deadline for Abengoa to satisfy JPS of its ability to undertake the project and hinted that the light and power company is getting ready to move beyond Abengoa.

“Their problem is that they have some debt coming due but they don’t have the cash to pay. They are going to try to utilise their assets and do other things but that takes too long so we won’t be able to wait out that,” Tomblin said.

The Electricity Sector Enterprise Committee, ESET, said that while it is watching the developments, it is not totally concerned at this point.

Profesor Alvin Wint, a member of the ESET, said that in addition to Abengoa, other entities had submitted detailed bids to construct the power plant and they would be in line to be considered to take on the project.

“We will be requiring that they move quickly and if they need to go to a plan B they go quickly,” Wint said.

Both major shareholders of JPS, Marubeni and Korea East West Power Company Limited have committed to each inject up to 50 per cent of the approximately US$990 million equity that is required to develop the 190 megawatt power plant by year end.

The JPS intends to raise approximately US$210 million in debt funding to help finance the project.

The Gleaner

Jamaicans to bear US$65m Bogue conversion cost, says JPS

Light and power provider, the Jamaica Public Service Company, yesterday warned that customers could be forced to shoulder more than five times the US$15-million price tag they are already set to underwrite for the conversion upgrade of the Bogue plant in St James.

Consumers will fork out a total of US$15m, through a special fund reflected in their bills, over the next year to pay for the changeover of the plant from diesel oil to gas, this after the Office of Utilities Regulation (OUR) approved a cess for the capital works. However, the total cost of the conversion is expected to be about US$80 million.

“The pipelines, as well as storage facilities, represent an investment by the fuel suppliers, who will be recovering the money they have spent for the infrastructure in the cost of fuel,” John Kistle, the senior vice-president for generation and project development at the JPS, told The Gleaneryesterday.

According to Kistle, it would be erroneous to think consumers would automatically benefit from the cheaper fuel soon, as infrastructure costs would be a significant add-on.

“Some of the things we have heard of late is [that there will be a] very short payback and that is based just on the difference in fuel sources. But it is not a short payback given the significant capital required for these terminals and pipelines and the conversion. This is not a US$15-million conversion; it is more expensive when we consider all of the other infrastructure that needs to be put into the island,” Kistle said.

Kistle said further that there are three critical things need to happen in order to convert Bogue to gas. He said first there needs to be a mechanism to bring gas into a terminal and get it on to land. That, he said, has to be a ship-receiving terminal or some method of transporting gas from the ships into a facility that can discharge the gas in either liquid or gas form to the site. The other steps involve transporting the gas from the terminal at the port where it is likely to be collected, and converting the units to receive the gas.

Meanwhile, the JPS executive said the conversion plan is causing major environmental concerns, with the location for the offloading of gas for the plant being a crucial issue.

The JPS is proposing to offload the gas at the Freeport harbour in the resort town of Montego Bay.

“The location is certainly an issue, and we are quite concerned about the environmental constraints, as well as the safety concerns, when you have to bring gas into an operating terminal where there is a cruise ship operation,” Kistle said.

As far as getting the gas into Bogue is concerned, Kistle said the JPS is currently working with the National Environment and Planning Agency (NEPA) and the Port Authority of Jamaica to find a viable solution.

“The Port Authority of Jamaica has very well-documented rules, so we are looking to work with them to bring gas into that harbour, if we are to use that harbour. We are not sure if we have to go somewhere else yet. The Port Authority of Jamaica has been working with JPS, and there are very clear guidelines on what we need to do,” Kistle said.

He pointed out that the guidelines relate to how long a fuel vessel can sit in harbour to discharge “such that we can offload sufficient fuel to run the facility”.

The senior JPS representative said the determination on the way forward will be based on the fuel storage capacity, either at the harbour or at the site, as well as how often a vessel will be required to fill the storage tank.

“There are a couple of options, and we are working with other authorities to understand which of those is an acceptable option. There are a number of constraints that would affect the type of option that we employ,” he said.

“Primarily, we are working with NEPA to make sure that we understand what their issues are,” Kistle added.

The push to convert Bogue to use a gas-based fuel is part of the Government’s plan to reduce the dependence on oil and lower electricity bills. The JPS said the conversion to gas will also save the country millions of dollars each year in foreign exchange currently spent on importing oil.

JPS said the Bogue conversion project will begin as soon as the necessary due diligence is completed and JPS gets the final approval from the OUR.

Daraine Luton, Senior Staff Reporter

Jamaica Gleaner

 

THE Jamaica Public Service (JPS) and appliance giants Appliance Traders Limited (ATL) have partnered to provide energy-saving products and services to customers.

The partnership, which was sealed in a Memorandum of Understanding yesterday, will see ATL extending its distribution of alternative and energy-efficient products through the JPS’s eStore.

ATL Group CEO and Deputy Chairman Adam Stewart presents President and CEO of the JPS Kelly Tomblin with a bag of goodies at the signing ceremony yesterday. (PHOTO: ASTON SPAULDING)

JPS customers will also benefit from a wider range of cost-cutting products as well as technical and consultative services through ATL’s Energy Solutions arm.

“I think it demonstrates a genuine intent by JPS to want to show Jamaicans how to reduce their energy bill,” group CEO Adam Stewart said, describing the move as “uncharacteristic” of a power company.

The leadership of this company (JPS) has made it clear that they want their consumers’ bills to go down, Stewart reasoned, noting the similarities in both companies mandate to promote energy conservation and efficiency.

For JPS chief executive officer, Kelly Tomblin, “this is an example of two companies coming together and saying we can provide help and not in three years, but today.”

She said though the planned construction of the 360 megawatt (MV) plant will aid the reduction of the nation’s energy woes, “educating and empowering customers to responsibly manage their energy use today will go a far way to solving the country’s energy challenges.

“We can understand the insanity of a company who wants to sell products to its clients that will ultimately drive down our sales, and people ask me if I’m crazy,” the JPS head said.

She noted, however, that her 25 years in the energy sector had inspired her conclusion that “if we do the right thing, if we train people the right way, economic development happens (and) the world grows.”

While noting the susceptibility of the JPS to shifts in the economy, Tomblin said the company hoped the partnership would be viewed as “our next step in redefining who we want to be in our hearts and in our delivery”.

ATL made its expansion into the alternative energy business with the launch of its Energy Solutions store earlier this year.

“Record energy prices in Jamaica as well as in the international marketplace have heightened the need for sustainable alternatives,” ATL’s energy and engineering manager, Paul Grey said.

An expansion into the energy business was therefore a “natural progression” for the company, Grey reckoned.

“We are at a transformational period in the Jamaican energy sector that requires us to either heavily curb our existing consumption patterns or look to alternative sources of power,” he suggested.

For Stewart, “What we find is that the average consumer doesn’t understand the appliances in their homes that consume the most power.

“So what we find lacking is the key words

Kelly Tomblin
Kelly Tomblin

Arthur Hall, Senior News Editor

The Jamaica Public Service Company (JPS) is imploring the government to speedily make a decision on which entity will be given the job of supplying the country with 360 megawatts (MW) of power to replace the aged and inefficient generating plants now operating.

The company is one of four bidders for the right to supply the electricity based on a request for proposals issued by the Office of Utilities Regulation (OUR).

The OUR is expected to make its selection and recommendation to the Cabinet within the next 30 days.

Move now

But even as the OUR continues its deliberations and seek clarifications from bidders, JPS President and CEO Kelly Tomblin is urging the State to move now to get the ball rolling.

“At this point we are desperate for lower energy prices, and if we (JPS) are not going to be the entity that builds it, let somebody else build it,” Tomblin told

THE Jamaica Public Service (JPS) says it has sought the assistance of the Office of Utilities Regulation (OUR) and the Government in crafting strategies to deal with electricity theft in a more effective manner.

“The root of the problem is crime and poverty, and no technological solution is going to fix that,” said JPS President and CEO Kelly Tomblin, in addressing questions regarding the failure of the recently implemented Resident Advanced Metering Infrastructure (RAMI) system to eradicate electricity theft.

Jamaica Public Service President and CEO Kelly Tomblin speaks with Gary Barrow (centre), senior JPS vice-president, and Keith Smith, information technology director at the light and power company, before Thursday