THE Jamaica Public Service says it will be investing more than

US$5 Million this year in critical information technology infrastructure as part of efforts to improve the quality of service it provides.

Ian Wray (right), director of account management at Ventyx, signs the partnership agreement for new customer service IT systems, while Gary Barrow (left), the Jamaica Public Service Company

NEW YORK, USA (AP) — As the number of nights without power stretched on for thousands left in the dark after Superstorm Sandy, patience understandably turned to anger and outrage.

But an Associated Press analysis of outage times from other big hurricanes and tropical storms suggests that, on the whole, the response to Sandy by utility companies, especially in hardest-hit New York and New Jersey, was typical – or even a little faster than elsewhere after other huge storms.