We share the concerns of paying customers of the Jamaica Public Service Company (JPS) whose electricity will be turned off for half the day in the JPS’s latest effort to combat electricity theft. Yet, we can’t but empathise with the light and power company, the stealing of a large chunk of whose output is enabled by an irresolute State and compliant politicians.

Put another way, by maintaining an environment that insulates the thieves, the Government has up to now forced JPS to provide social welfare to dwellers of poor communities, which is like imposing a tax on the company for earnings it doesn’t make.

JPS is the sole distributor of electricity in Jamaica. It is a majority ownership by Japanese and Korean interests, representing substantial foreign direct investment – something, given Jamaica’s economic circumstance, our Government declares it is keen to encourage.

For years, JPS has been confronted with the theft of its service. Of the 28 per cent of the output that it ‘lost’ in 2013, 60 per cent went to thieves, translating to hundreds of millions of dollars of unrecovered revenue. Such thievery is often rationalised as the result of the high price of electricity and that it is perpetrated by poor people against a supposedly rich company. The Robin Hood syndrome!

That argument is an inadequate response to the fundamental issues at stake. For instance, with shareholder equity of around US$1 billion, the company’s US$9 million in profit last year represented return on investment of less than one per cent.

Moreover, in the past financial year, the company’s receivables, at 90 days or more, at US$64 million, were approximately six per cent of its operating revenue. Since other customers are unlikely to have been allowed to owe JPS for so long, we can assume that the debt is largely the Government’s, to which must be added the company’s enforced social-welfare expenditure in the form of electricity theft.

That’s not all. That overdue debt has not only cash-flow implications for JPS, but foreign-exchange risks, given that while the company’s income is in Jamaican dollars, the bulk of its expenditure is in foreign currency. Such risks are exacerbated by the company’s declining revenues, which would likely cause unease to the company’s bankers and impact its ability to borrow for new plant and equipment. JPS is hardly in robust health.

Illegal connections removed

Indeed, no company anywhere could be asked to forgo, or hand over as welfare, the value of nearly a fifth of its output. Few could survive. JPS has tried to combat the problem by having 200 employees, or about 15 per cent of its staff, dedicated to the anti-theft effort. Last year, it removed 197,000 illegal connections, approximately one-third of the amount of its registered customer base – from its system. These and other technological solutions have failed to beat the problem. And they won’t.

The solution is primarily political. Indeed, the seven communities against which the JPS has moved, in the capital’s western belt and St Catherine, like others where electricity theft is endemic, are mostly garrison communities, those zones of exclusion where our brand of politics breeds a sense of entitlement and impunity.

That perceived right to trespass on other people’s property can’t be solved by single companies taking civil action or proffering criminal charges. It demands a fundamental shift of political attitudes, combined with a resolute State, especially if the Government is serious about encouraging investment – local or foreign.

Jamaica Gleaner;

OUR wants JPS to say why power being cut in some communities

How comes

THE Office of Utilities Regulation (OUR) has summoned Jamaica Public Service Company (JPS) officials to a meeting today as public anger grows over the company’s decision to cut the number of hours that power is provided to some communities in an effort to combat electricity theft.

The regulator said it requested the meeting after being alerted about the matter by its Consumer Affairs Unit, which received complaints from the public, as well as JPS’s own news release on the issue yesterday.

According to the JPS, it took the decision as part of a strategy to get more persons in communities where more than 70 per cent of the power is stolen to pay for the electricity they use, and reduce the overall cost to paying customers.

“The communities to be affected in the initial phase of this curtailment strategy are Jones Town, Seaward Drive, Trench Town, Denham Town, Rema, Maxfield Avenue, Central Village, and Spanish Town Road,” JPS said, adding that it “has been working with these communities for some time, with limited success, and continues to encourage illegal users to take immediate steps to have their service regularised”.

“We have tried everything to reduce electricity theft,” the JPS release quoted Gary Barrow, the company’s senior vice-president for energy delivery.

“Our efforts have included a combination of initiatives, such as the removal of illegal ‘throw up’ lines, account audits and meter investigations, arrests in collaboration with the police, community intervention, and the installation of costly technology solutions. The company also has more than 200 employees working to reduce losses,” Barrow said.

The company, which some years ago launched a compliance campaign with the tag line ‘How Come?’, explained that in 2013 it removed more than 197,000 illegal lines, carried out more than 113,000 account audits and meter investigations, and facilitated the arrest of more than 1,200 persons for electricity theft.

It also said that it has installed more 7,600 Residential Automated Metering Infrastructure meters, but most of the potential customers targeted have not signed up for legal service.

According to the power company, its efforts to serve paying customers in communities with high levels of theft continue to be hampered by extensive damage to its equipment and ongoing power outages caused by illegal connections.

“Customers also suffer significant damage to their appliances and equipment as a result of the system overload caused by illegal connections,” JPS said.

As such, the company said that it “will make an effort to provide electricity for not less than 12 hours per day, and will remain sensitive to the safety concerns of the residents”.

The firm added that it “was also making every effort to minimise the impact on businesses, hospitals, and schools in these communities”.

In a letter to the JPS yesterday, the OUR asked for “critical information, such as the number of paying residential and commercial customers in the affected areas, and the alleged level of damage done to JPS equipment as a result of electricity theft in these communities”.

The OUR said it was treating this issue with the highest priority, given the impact on legitimate customers in these communities.

Jamaica Observer;

THE EDITOR, Sir:

The Jamaica Public Service Company (JPS) is losing more than U$30 million each year to electricity theft. In recent months, the company has been desperately trying to remove illegal connections islandwide. But as soon as the JPS van drives off and turns the corner, the wires go back up again!

Unfortunately, the burden of stemming this theft has been left up to the power company. But this should really be a problem for our police, as JPS is in the business of electricity production, not law enforcement. However, there is obviously a lack of political will to tackle the problem head-on.

Honestly, there is no way many of these people can pay the actual cost of electricity. And the prime minister is particularly concerned about the plight of the nation’s poor. So, why not have an interim inner-city electricity rate? This could be a fraction of the actual cost.

Many will scoff at this idea. But collecting something is a lot better than collecting nothing. It would be a win-win-win:

The Government would save face with the ‘poor’.

Paying customers would pay less.

JPS’s 14 per cent loss to theft would be cut.

One thing is certain: the

Kelly Tomblin, CEO of the Jamaica Public Service (JPS) Company, may have been bit a melodramatic. For thieving electricity consumers, as draining as they are on the company, and as difficult as they make her life, mask the larger problem faced by the light and power provider – and Jamaica.

For electricity theft in Jamaica is symptomatic of more fundamental issues, among which are the Government’s failure to advance and implement a clear energy policy; its ‘outsourcing’ of elements of its social welfare programmes; and the JPS’s own failure, over a long time, to adequately invest in the technologies to allow it to operate as efficiently as possible in a market it says it wants to be in. Which, of course, doesn’t derogate from the facts presented, or the logic of the argument advanced by Ms Tomblin last Friday.

JPS’s inability to adhere to agreed debt-to-earnings ratios potentially imperils its relationship with its lenders and could, as their auditors pointed out in their review of its 2012 accounts, present a risk to the company “as a going concern”.

Reducing the 14 per cent of electricity that is stolen would be an inherently good thing. It would enhance the viability of the power company, as well as ease the burden on those consumers who now pay.

But there is another pertinent matter which the Government and the JPS must address squarely. The estimated US$30 million, or nearly J$3 billion, lost to the thieves is a sum inflated by policy failures and inefficiencies. Faced with this fact, a serious government would end the dithering over what fuel is to be used to generate electricity, as well as conclude the becalmed bids for new power plants. Nothing, though, gives us confidence that this will be the case.

Cheaper fuel is essential

The fact, however, is that the electricity produced from expensive oil at US 41 cents per kWh is unviable for Jamaican firms and domestic consumers. Cheaper fuels and modern power plants are essential. Procrastination by the Government in giving policy directives on the former, and JPS’s failure to act on the latter when that was in its purview, helped to create today’s crisis.

Further, Jamaica’s perennially weak economy, with its high rates of joblessness and underemployment, means that electricity, at its real cost, is beyond the effective demand of many consumers, who nonetheless have expectations of it. So, they steal it and have, in the process, been enabled by the Government, as was all but admitted by Roger Clarke, the agriculture minister, in relation to whole communities on sugar estates that were allowed to tap into government entities for their electricity.

This is, at once, reflective of a kind of blind-eye social welfare and a breakdown of law and order. Theft becomes normal. Attempts to break the cycle often erupt in violence.

It is obvious that Jamaica must get on with the policies and projects that will lower electricity tariffs. The Government, too, must have the will to address the thievery.

It is also in the JPS’s interest to invest in the smart technologies that make the stealing of the product difficult.

These are the kinds of things that firms sometimes have to do to survive in a market. And sometimes are made to do as monopolies in regulated markets.

The opinions on this page, except for the above, do not necessarily reflect the views of The Gleaner. To respond to a Gleaner editorial, email us: editor@gleanerjm.com or fax: 922-6223. Responses should be no longer than 400 words. Not all responses will be published.

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TOMBLIN:
TOMBLIN:

Arthur Hall, Senior News Editor

The Jamaica Public Service Company (JPS) is expressing concern that the long-running problem of electricity theft could cause its demise.

“For the JPS this might very well be the death knell … . There is no business in Jamaica that can lose $2 million to $3 million per month and still be viable, so for us it has reached a very critical point,” declared JPS President and CEO Kelly Tomblin yesterday during a media briefing.

Tomblin underscored that the JPS was at a financial precipice and could fall because it is in breach of a debt covenant which could trigger a demand for it to pay off US$425 million in debt.

According to Tomblin, the financial state of the company is worsened by electricity theft which triggered a penalty of US$30 million last year. That more than doubled the US$12.9 million which the JPS recorded as profit for the year.

“It is causing deteriorating financial performance that keeps me from doing many of the things that my team and I want to do to improve customer service,” Tomblin told journalists during a media briefing at the JPS’ New Kingston office.

“It is not just the theft, but it is also the penalty that we get because of the theft, so we are up against it and we don’t know how to combat,” added Tomblin.

Illegal connections removed

She said for the first three months of this year more than 54,000 illegal connections (throw-ups) were removed; 75 persons arrested and approximately 36,000 electricity audits conducted.

The JPS has also intensified the introduction of its Residential Automated Metering Infrastructure (RAMI) tamper-resistant metres with more than 22,000 persons connected at a cost of approximately $1,000 each. In addition, a special unit has been established to go after the commercial entities and other large users involved in electricity theft.

But Tomblin noted that these measures have not significantly reduced the level of electricity theft across the island.

“Estimates are that we still have 150,000 or up to 200,000 households stealing electricity and that’s against the backdrop of less than 600,000 customers … that could be a third of the people stealing so that is significant.”

Multifaceted approach

According to Tomblin, the problem of electricity theft has to be addressed in a multifaceted way because it is a socio-economic problem that cannot be addressed only by the JPS.

“We have a goal in the country that 100 per cent of Jamaicans should have access to electricity … but everybody cannot afford electricity, so what is the stop gap or the bridge? There is also the community acceptance of theft because we don’t see persons being arrested in droves.”

Tomblin argued that the root of the problem is crime and poverty and until these problems are addressed electricity theft will continue.

She charged that there needs to be tighter legislation with harsher penalties for electricity theft, even as she noted that the JPS does not benefit from the arrest of persons caught stealing electricity.

The JPS boss added that it needs the input of several different governmental and non-governmental organisations to come up with new measures to deal with the problem of electricity theft.

“We all have to get around the table and say let’s find a different solution because this one isn’t working.”

arthur.hall@gleanerjm.com

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THE EDITOR, Sir:

Hardly a day goes by without me hearing of electricity theft from Jamaica Public Service Company (JPS) supply lines. What about armoured cable? Has JPS tried this?

Twin armoured cables are made up of a minimum of five layers of insulation, the individual insulation of the two conductors, an overall insulation of these two, then comes the armour rap which in the low cost cables is normally made from aluminium and finally the outer insulation.

Steel armoured cables are considered the best. The 16mm steel armoured cables come in at about US$600 per 100 metres.

I know that there are many Jamaicans who are very ingenious at theft – and not much else – but unless one calls the Grim Reaper and asks him to stay away, it would be a very brave person, or possibly a fool, who tries to make a connection to an armoured cable without first switching the power off and using the correct tools.

You can’t connect to an armoured cable by throwing up a hook! Yes, I know that future legal connections to such a line will take longer and cost more, but it is a one-off payment. This will, in the end, cost less than going to and fro to remove illegal connections or throwing up hands and saying, “We don’t know what else to do.” We can’t go on like this!

JPS does not (I stand corrected) have any means of determining the difference between line loss which varies and theft, but as it is allowed to charge you and me for that which is guessed theft, why bother to go to the expense of putting up armoured cables in predominantly theft areas.

PHIL FOSTER

croc@cwjamaica.com

St Elizabeth

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THE EDITOR, Sir:

I would like to condemn the recent theft of the 53 batteries from the solar-lighting system along the Highway 2000 corridor.

The solar-powered lights are the latest state-of-the-art upgrade that was introduced to help reduce Jamaica’s cost of generating electricity. The wholesale theft of these solar batteries is a handicap to modernisation in Jamaica.

I propose that going forward:

1. The Government should explore purchasing units that don’t stick out as solar-powered lights.

2. They should not publicise the installation of additional units.

3. If possible, they should embed tracking devices within these units to trace them if they are stolen.

4. Provide effective police patrol in areas where these lights are installed.

5. In addition, the courts should throw the book at anyone caught and convicted of stealing these batteries to send a strong message that this will not be tolerated.

We can deter future theft of these energy-saving units, which Jamaica desperately needs to help wean ourselves off of petroleum addiction.

PATRICK CALLUM

patrickcallum@yahoo.com

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THE St Catherine police are seeking the help of citizens as they investigate the theft of 53 batteries from solar-lighting systems along sections of Highway 2000 in the parish.

Persons with information were asked to call the Highway 2000 East-West toll free number at 1-888-429-5632 or the Ferry Police Station at 705-8349 or 705-8112.

Batteries stolen from sections of the St. Catherine leg of Highway 2000, which were recovered by the police. (PHOTO: JIS)

Joan Fletcher, CEO of the Toll Authority, the regulatory agency for the toll road, told JIS News that the batteries were discovered missing over the last two weeks during routine checks along the corridor.

She said that six stainless steel boxes containing 24 batteries were discovered missing from metal post lighting systems situated on the Spanish Town eastbound on-ramp on March 24. These boxes, she said, were placed approximately nine metres above ground on the metal post.

She said that another three boxes containing 12 batteries were stolen from sections of the Mandela Highway westbound on-ramp on March 30, while an additional 17 were removed from the eastbound off-ramp, along that corridor, on March 31.

In the March 31 incident, Fletcher says quick action by the police, who were alerted of the thieves’ activities, led to the recovery of four damaged batteries in an adjoining canefield. She said the culprits apparently tossed the batteries away, in the field while fleeing the lawmen.

The solar lighting systems were installed at a cost of approximately $150 million by the developer of the St Catherine leg of Highway 2000, TransJamaican Highway Limited. The provision has served to enhance the visibility of motorists and other users of the highway at the corridor’s key interchanges, particularly at night.

TransJamaican’s quality maintenance and planning engineer, Melbourne Lyn-Cook, pointed out that the thefts have not only had a significant financial impact on the company and its shareholders, but has rendered the affected sections of the lighting systems inoperable.

He added that, while this poses some discomfort for users due to reduced visibility for users at night, the company has, to date, not received any report of mishaps.

Lyn-Cook advised that the remaining 175 batteries have been temporarily relocated to a secure storage area, while the company explores effective security mechanisms and measures for implementation, which will serve as deterrents.

“Once an effective solution to secure them has been determined, the company will schedule the re-installation and replacement of the fixtures, as our budget permits,” he added.

Additionally, he said routine patrols, currently being carried out, will continue in an effort to monitor the area and provide assistance where needed.

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ELECTRICITY theft continues to hit the Jamaica Public Service Company (JPS) hard, amounting to US$32 million so far this year. In fact, so pervasive has been the illegal activity that the company is acknowledging that it is running out of options to stem it.

“It’s at a high rate, and I see it increasing, simply because as electricity rates increase… We have run out of options, we have just run out of options,” Kelly Tomblin, JPS’s president and CEO told the Jamaica Observer Monday Exchange yesterday.

Jamaica Public Service Company (JPS) President and CEO Kelly Tomblin (left) addressing yesterday