Norman Grindley

A JPS technician works on power lines in this 2015 Gleaner file photo.

Power utility company Jamaica Public Service (JPS) has reassessed the cost of its smart metering programme, aimed at curtailing energy losses and possibly electricity theft, at US$52 million ($6.5 billion) to be spent over five years.

Concurrently, the JPS revealed that it conservatively estimates that 180,000 consumers are illegally connected to its grid. That number is equivalent to more than a third quarter of its customer base.

JPS previously told The Gleaner of plans to invest US$40 million over five years in smart meters. It upsized the plan in its latest annual tariff review submission to its regulator last week.

The utility plans to install 205,000 Smart Grid advanced meter infrastructure (AMI) units between 2016 and 2020 with an intended impact of 2.81 per cent reduction in losses.

“The average cost per customer is estimated at US$250 with a total investment of US$52 million for the planning period,” said JPS in its annual tariff review. It plans to spend US$6.8 million this year on residential AMI.

The Smart Grid AMI project involves the replacement of existing meters with smart meters for residential and small commercial or rate 20 customers. JPS would then install transformer meters and build out a “smart grid communication network” to support remote connectivity to these meters.

REVAMPED SOLUTION

“This revamped solution will revolutionise the way in which technology, human resources, systems, analytics and energy measurements are integrated towards realising both utility and customer expectations,” said JPS.

Over the last two years, the light and power company installed around 60,000 smart meters covering one-tenth of its 580,000 customers. All large commercial and industrial consumers, totalling around 5,000 accounts, were already on smart meters.

The JPS ultimately wants to reduce its system losses which hovers above 26 per cent, of which eight percentage points or 31 per cent are technical in nature. The bulk of its losses are due to theft.

“While theft through energy diversion continues to be a challenge, the evolution of smart grid technologies has brought about better ways to analyse and identify potential diversion in a more deliberate and sustainable way. Smart meters and grid devices provide the type of data that can be leveraged by back-office analytics and software techniques to detect theft and support the next steps of revenue protection prosecution and payment collection,” said JPS.

The utility estimates that around 180,000 households receive electricity illegally, but says the figure is likely higher. It said a comparison of its near 600,000 customer base with the estimated 800,000 households within the 2011 Census conducted by the Statistical Institute of Jamaica reveals a disparity.

“JPS’ Customer Information System indicates that over 200,000 households may be connected illegally to JPS’ grid. We recognise that a segment of the population resides in tenement housing facilities and therefore, we cannot say definitively, without further information, that all 200,000 households are illegally connected,” the power company said.

“Our conservative assessment indicates that there are approximately 180,000 illegal consumers.”

steven.jackson@gleanerjm.com

The Gleaner

A vintage ampere meter.
Image via Wikipedia

The Jamaica Public Service (JPS) in its own inimitable way has sent yet another ‘shock wave’ to consumers when it announces that, among others, it will now be adding general consumption tax to reconnection charges. Never mind that the disconnection might have resulted in the first place from their actions – i.e., either the high cost to use their service or massive overbilling.

Electricity supply, like water, is a basic utility without which the quality of life for all individuals will be adversely affected. So, who will speak up against the action of the JPS?

Our first line of defence, the minister of mining and energy, is preoccupied with his personal well-being, and the next line of defence, the Office of Utilities Regulation (OUR), like many of us, are ‘shocked’ into silence. We dare not take to the streets as the residents of Seaview Gardens found out recently. So what are we to do? We need to examine carefully the role and functions of the OUR.

The OUR was established by an act of Parliament in 1995 to regulate the operations of utilities companies. According to the official website of the OUR, its role as an independent regulator is often misunderstood, particularly by its largest stakeholder group, consumers, who are of the general belief that it seems to side with the utilities providers.

The OUR’s mandate is not that of a consumer advocacy group and, as such, will only intervene in grievances if the affected utility consumer writes to them after getting no satisfaction from the utility company who, in their opinion, did them a disservice. If the overbilling by the JPS is not classified as grievances then what is? This overbilling for which many consumers are unable to pay will now have GCT added for the sure disconnection that will follow. All this while the OUR sits and do nothing when, in fact, it can. Even though it does not see itself as consumer advocacy group, it has a number of divisions, such as the Consumer and Public Affairs.

Advisory group

This division deals with consumer affairs, communication and information. It is in this division that the works of an independent advisory group is facilitated. The name of this group is Consumer Advisory Committee on Utilities. If the OUR wants to intervene on behalf of its consumers/stakeholders, then it can do so directly or indirectly, or however it thinks fit. Not to do so will only make consumers question their relevance in face of this frontal assault on our pockets by the JPS.

And I must admit that the JPS, over the years, has lost a lot of revenue through electricity theft, but we must not forget that a percentage of that ‘lost revenue’ was recovered from us legitimate customers on the approval of no less than the OUR, which now stands impotent.

I am, etc.,

HOWARD D. HAMILTON

Jamaica Gleaner