A lockdown of the local petroleum sector is looming as furious industry stakeholders intensify calls for Energy Minister Phillip Paulwell to intervene and plug gaping holes which they say are making their survival increasingly difficult.

The peeved stakeholders include petroleum tanker drivers, haulage contractors and service station operators, all of whom point fingers at petroleum marketing companies, which they claim are walking away with huge profits while the rest of the sector struggles as a result of policies they have imposed.

 

It is against this background that the stakeholders are joining forces to lobby the Government to introduce legislation which they feel will create a level playing field.

Their concerns have heightened in the wake of recent moves by one marketing company to terminate the contracts of several service stations which reportedly failed to meet performance targets it had set.

The threats of closure sent shockwaves through the petroleum retail sector and resulted in several meetings involving the Jamaica Gasolene Retailers Association (JGRA). Out of those discussions came plans to implement a wide range of cost-cutting measures in order for them to remain afloat. The termination of the jobs of scores of pump attendants and other workers was among them.

It is a last resort for JGRA President Trevor Heaven, but he said it will be inevitable if the Government fails to address serious anomalies relating to the policies of the marketing companies.

“We don’t want to raise prices; in fact, we can’t. And we don’t want to dislocate our employees, but we need equitable margins to take into account factors such as shrinkage (evaporation of a portion of the product),” he told the Jamaica Observer.

Shrinkage, according to one industry expert, normally occurs in the transportation of fuel from one location to another, or in the process of filling up at service stations.

Another issue with which the sector grapples, added Heaven, was that service station operators who lease properties from marketing companies, and who seek to diversify their income, are faced with strong resistance.

“The marketers should allow retailers to use the facilities to explore other income-generating activities. The moment you decide to go into a tyre sale venture or any other service on the property, you are told how much you will need to pay,” Heaven said, describing the lease agreements as onerous.

“We have never seen this level of fallout before, and it speaks to the fact that the business itself is becoming more and more challenging,” said Heaven, who told the Observer that he would be meeting with other aggrieved stakeholders before approaching the energy minister.

For Corporate Area service station operator Dwight Moore, the blame lays at the feet of successive political administrations which have failed to nip the problem in the bud by introducing legislation to level the playing field.

“We want a win-win situation, because we understand that they (the marketing companies) made an investment when they decided to come to Jamaica, and we fully appreciate the need for them to capitalise on that investment. However, the existing legislation favours them, as they are able to set margins without sharing any of their benefits with service station operators. We get the product at near commercial rates and then have to resell, despite us bearing the brunt of costs associated with product shrinkage, security, etc. These costs erode what you make on the product. What we need is equity,” Moore declared.

Despite several efforts, the Observer was unable to speak with representatives of two of the major marketing companies operating in the country.

Energy Minister Paulwell was also unavailable as he was said to be off the island. However, a senior official of the Ministry of Science, Technology, Energy, and Mining acknowledged that the ministry was aware of the charges against the marketing companies.

According to the officer, a comprehensive review of the local petroleum retail sector has been completed, and will lead to a raft of changes relating to issues such as safety, transparency and competitiveness.

The technocrat explained that the measures will also result in the creation of a level playing field for all the stakeholders, including haulage contractors, tanker drivers and the petroleum marketing companies. The Observer was also told that the proposed measures, some of which are likely to be legislated, are in keeping with the overall thrust to modernise the local petroleum sector.

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A lockdown of the local petroleum sector is looming as furious industry stakeholders intensify calls for Energy Minister Phillip Paulwell to intervene and plug gaping holes which they say are making their survival increasingly difficult.

The peeved stakeholders include petroleum tanker drivers, haulage contractors and service station operators, all of whom point fingers at petroleum marketing companies, which they claim are walking away with huge profits while the rest of the sector struggles as a result of policies they have imposed.

 

It is against this background that the stakeholders are joining forces to lobby the Government to introduce legislation which they feel will create a level playing field.

Their concerns have heightened in the wake of recent moves by one marketing company to terminate the contracts of several service stations which reportedly failed to meet performance targets it had set.

The threats of closure sent shockwaves through the petroleum retail sector and resulted in several meetings involving the Jamaica Gasolene Retailers Association (JGRA). Out of those discussions came plans to implement a wide range of cost-cutting measures in order for them to remain afloat. The termination of the jobs of scores of pump attendants and other workers was among them.

It is a last resort for JGRA President Trevor Heaven, but he said it will be inevitable if the Government fails to address serious anomalies relating to the policies of the marketing companies.

“We don’t want to raise prices; in fact, we can’t. And we don’t want to dislocate our employees, but we need equitable margins to take into account factors such as shrinkage (evaporation of a portion of the product),” he told the Jamaica Observer.

Shrinkage, according to one industry expert, normally occurs in the transportation of fuel from one location to another, or in the process of filling up at service stations.

Another issue with which the sector grapples, added Heaven, was that service station operators who lease properties from marketing companies, and who seek to diversify their income, are faced with strong resistance.

“The marketers should allow retailers to use the facilities to explore other income-generating activities. The moment you decide to go into a tyre sale venture or any other service on the property, you are told how much you will need to pay,” Heaven said, describing the lease agreements as onerous.

“We have never seen this level of fallout before, and it speaks to the fact that the business itself is becoming more and more challenging,” said Heaven, who told the Observer that he would be meeting with other aggrieved stakeholders before approaching the energy minister.

For Corporate Area service station operator Dwight Moore, the blame lays at the feet of successive political administrations which have failed to nip the problem in the bud by introducing legislation to level the playing field.

“We want a win-win situation, because we understand that they (the marketing companies) made an investment when they decided to come to Jamaica, and we fully appreciate the need for them to capitalise on that investment. However, the existing legislation favours them, as they are able to set margins without sharing any of their benefits with service station operators. We get the product at near commercial rates and then have to resell, despite us bearing the brunt of costs associated with product shrinkage, security, etc. These costs erode what you make on the product. What we need is equity,” Moore declared.

Despite several efforts, the Observer was unable to speak with representatives of two of the major marketing companies operating in the country.

Energy Minister Paulwell was also unavailable as he was said to be off the island. However, a senior official of the Ministry of Science, Technology, Energy, and Mining acknowledged that the ministry was aware of the charges against the marketing companies.

According to the officer, a comprehensive review of the local petroleum retail sector has been completed, and will lead to a raft of changes relating to issues such as safety, transparency and competitiveness.

The technocrat explained that the measures will also result in the creation of a level playing field for all the stakeholders, including haulage contractors, tanker drivers and the petroleum marketing companies. The Observer was also told that the proposed measures, some of which are likely to be legislated, are in keeping with the overall thrust to modernise the local petroleum sector.

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THE Supreme Court yesterday ruled that the all-island licence held by the Jamaica Public Service (JPS) is not exclusive, paving the way for other players to enter the market for distribution of electricity.

The ruling by Justice Bryan Sykes was immediately hailed by Hugh Wildman, attorney for the claimants, as a major victory. “It is a major victory, because the claimants have been able to break the monopoly licence,” Wildman told reporters following the handing down of the ruling.

JPS head office in Kingston.

“What the court is saying is that the exclusive nature of the licence is illegal; that is what this judgement has done. We have succeeded in the main declaration,” said the attorney.

Yesterday, Justice Sykes told the court that the minister had the right to grant a licence to a single light and power provider to cover the entire island, but that the minister does not have the power to grant a licence on terms that preclude him from considering any other applicant. “That is not what Section 3 [of the Electric Lighting Act of 1890] in my view, intended. The exclusive licence to JPS did that,” said the high court judge.

Said the judgement: “The minister does not have the power to grant a licence upon terms that bars the possibility of any other person entering the market for transmission of electricity. The term of JPS’ licence granting it exclusive right to transmit electricity is not valid.”

Michael Hylton, QC, who appeared for the JPS, told the Jamaica Observer that his client would be appealing Justice Sykes’ ruling.

The claimants

THE action challenging the legality of the Jamaica Public Service’s (JPS) exclusive all-island licence will reconvene in the Supreme Court today, a week after Justice Bryan Sykes reserved judgement in the case.

The matter is being recalled for further submissions to be made on a 1913 case, the ‘London Electric Supply Corporation Ltd v Westminster Electric Supply Corporation Ltd’, which the claimants are confident will help their cause against the light and power company.

 

TWENTY-ONE-YEAR-OLD Kimarley Stewart still shudders when he remembers the cold muzzle of a gun pressed against his abdomen. Stewart said he had the frightening experience as he pumped fuel at a service station on Old Hope Road in St Andrew two Sundays ago.

According to Stewart, about 11:00 am three men travelling in a white motor car drove into the station and told him to fill the car’s gas tank. Stewart — who had been serving as a pump attendant there for eight months — complied, but when he tried to collect payment for the gas, he was grabbed by one of the occupants, who, along with his two cronies, brandished guns and threatened him into silence.

According to the JGRA, service stations are reeling from losses due to employee dishonesty.

 

The thugs, he said, then robbed him of his cellular phone, about $3,000 in cash, and drove off without paying for the fuel, which was valued at about $3,000.

According to Stewart, who said the ordeal lasted about five minutes, he was the only attendant serving outside at the time of the heist. Another employee and a security guard were both inside the gas station’s convenience store.

The Cross Roads Police confirmed that the robbery was reported to them and an investigation has been launched.

But even with that done, Stewart is not happy.

The owners of the service station, he said, accused him of organising the robbery, and demanded that he repay the stolen money.

“I asked my supervisor if I would have to pay for the loss and she went to talk to the manager,” he told the Jamaica Observer. “She came back to me and told me that I would have to pay back the money for what had happened.”

That, Stewart said, pushed him to visit the manager, but his employer, he alleged, confirmed the information related to him by the supervisor.

Stewart said he got angry and an argument developed between himself and the manager.

“I said ‘no, I couldn’t pay for that. How can I pay for something that I could not prevent? That does not make any sense at all,” argued Stewart. “His comments were that somebody had to pay for it, and that it was going to be me.”

“I got robbed at gunpoint. I was looking into three guns — one on my belly and two pointing on me,” he said. “And now they are going to ask me to pay back money? These people don’t care about anything but their money,” he said, citing this as his reason for taking his story to the media.

Reflecting on the robbery, he said, “All I was saying was ‘please Lord, don’t let them shoot me’. That was all that was in my mind. I was even preparing to take a gunshot.”

Stewart, who is the eldest of his mother’s four children, said one of his major concerns during the robbery was being killed and leaving his mother behind without his support.

Since last Tuesday, when the argument occurred, Stewart has not returned to work. He said the trauma of the hold-up and the accusation have been too much for him.

But when contacted by the Jamaica Observer last week, one of the owners of the family-operated service station denied Stewart’s claim that he was asked to repay the stolen money. That couldn’t be the case, the operator said, as the robbery was still being investigated.

“We have not had any arguments with him in terms of payment. We are doing our internal investigation, as well as the police are doing their own investigations,” stated the operator, who asked not to be named.

The operator noted, however, that Stewart may have breached standard service procedures, for which he can be held liable.

“When a customer comes up, you ascertain how it is that you are going to be paid and you try to collect the money up front or during the dispensation of the gas,” the owner explained.

“If it is you decide to give the gas and then collect after, then that is at your discretion. If you do not know the person, or if you have any reason to be suspicious, then you try to collect the money up front,” the owner added, questioning Stewart’s reason for not collecting payment before he began serving the men.

A second breach, the owner claimed, was that Stewart had his cellular phone on him at the time of the incident.

Employees are not allowed to have in their possession jewellery or cellular phones while working, he said.

“But we have not drawn any conclusion as to what happened,” the operator continued.

Last Thursday, Derrick Thompson, first vice-president of the Jamaica Gasoline Retailers Association (JGRA) — while noting that he was not informed enough to speak about the incident — said service stations were reeling from losses due to employee dishonesty.

“We have about 300 gas stations locally, and within the network every day or every other day we suffer a robbery, and it comes in many different forms,” he said.

“One, we suffer from employees. Every day that I talk to a [JGRA] member they are losing from their employees. The second thing is that we are being held up by many different people,” he said, noting that despite the employment of security guards and bolstered efforts by the police, gas stations remain targets.

Last month, police arrested three men, seized two illegal firearms, and recovered about $2 million in stolen cash and cheques, following a heist at the Total Service Station on Spanish Town Road in Kingston.

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The Chinese have a proverb: Give a man a fish and you feed him for a day. Teach a man to fish and you feed him for a lifetime.

The Jamaica Observer‘s Mogul in the Making follows the same philosophy. It is not a lottery with a pile of cash for the one who drew the right ticket.

What the programme offers, we hope, is far more valuable.

The Jamaica Observer, together with sponsors Scotiabank, Flow and the Jamaica Intellectual Property Office (JIPO), and our distinguished panel of experts, has put together a package of knowledge and experience, combined with other practical and intangible benefits, which will help to turn our nominees into true moguls.

All 21 nominees received a feature story and profile in the newspaper and on the newspaper’s website that have made them far more visible to potential customers, clients, suppliers and staff. The paper is also offering specially discounted rates on print and online advertising contracts for the next year.

The nominees will also be invited to four capacity-building workshops organised by our sponsors. Columbus Business Solutions (Flow) is hosting a session on “Technology for SMEs” (small and medium-sized enterprises), while Scotiabank will run “Record Keeping and Customer Service” and “What Bankers Look For in an Application”. JIPO’s workshop will be on copyright, trademarks and patents.

Plus, the nominees will be able to contact the paper if they want advice and we will put them in touch with a panel member who will try to advise them.

The Three to Watch, chosen by our readers, our panellists or Observer’s business journalists (Please see above), will also receive:

A quarterly report on how they are getting on to be carried in the Jamaica Observer and on the website.

A one-year complimentary subscription to the newspaper.

Quickbook 101 Financial Software from Scotiabank.

One-month packages covering “voice, data and video services converge services including digital landlines, Business Class Internet and Internet Bundles” from Columbus Business Communications.

And, of course, they all go forward with the encouragement of the paper, the sponsors, the panel and the readers.

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THE Jamaica Observer‘s Mogul in the Making may not be a ‘cure all’ for the challenges faced by fledgling businesses in Jamaica.

But the exposure has helped this year’s 21 nominees, individuals who have already taken the first step in pursuing enterprise, to switch gears.

At a gala event in the Coutleigh Auditorium, New Kingston, on Wednesday to mark the end of this year’s programme, the nominees got to mix with prominent members of the business community and other Jamaica Observer readers.

And the message they were telling everyone who would listen was that the exposure they received from the programme far exceeded the reach of any marketing they could afford.

Food Xpress Catering’s Georgia Scarlett said the programme created “a launch pad for her company’s marketing thrust”.

Energy management company Solar Buzz Jamaica may have gotten a little more mileage than others

The inaugural Jamaica Observer Mogul in the Making start-up programme culminated with Glad Helpers, Jamaicansmusic.com and C & E Innovational Services walking away as the “Ones to Watch”.

The programme, which is aimed at highlighting young businesses that embody the spirit of entrepreneurship while making a positive economic impact, ended at the Courtleigh Auditorium late Wednesday evening.

Glad Helpers, a cleaning service that’s owned and operated by Angelic Barrett, was chosen as the Journalists’ Choice. Barrett, who said she started her business after being unable to get suitable help, received exceptional feedback from readers in addition to impressing all the journalists involved in the selection.

Jamaicansmusic.com, which provides songs ranging from ska to contemporary dancehall and also streams live artiste sessions, is the People’s Choice after getting more than 3,500 votes online. Alex Morrissey, its owner, was unable to attend the ceremony due to unavoidable travel off-island, but sent messages to his representative and manager, Jacquie Juceam, expressing his excitement and gratitude to the programme.

C & E Innovational Services, run by Erica Wynter, was selected as Judges’ Choice, for her “creative” and “relevant” mail delivery and small business assistance units. Wynter said she’s excited that her hard work and dedication have paid off and hopes others follow suit and pursue their dreams.

The event, which was attended by four hundred invited guests and others who wrote in for tickets, allowed the 21 nominees and audience members to pose questions to a panel of distinguished business leaders.

The panel included Tina Matalon, marketing director of Restaurants of Jamaica; Michele English, Flow’s president and CEO; Adam Stewart, deputy chairman & CEO of The Jamaica Observer; Patsy Latchman-Atterbury, Vice President of Scotiabank‘s Small & Medium Enterprises unit and Christopher Berry, chairman and CEO of Mayberry Investments.

Columbus Communications Jamaica Limited, through their brand, Columbus Business Solutions (CBS) and Scotiabank Jamaica, through Scotia Small Business, were the main sponsors of the event.

The three start-ups selected as “Ones to Watch” will receive complimentary one-year subscriptions to the Observer; a quarterly story in the paper and online about how their progress; mentoring, if needed, from the panel of experts; Quickbook 101 Financial Software from Scotiabank and a one-month package of digital landline and Business Class internet bundles from CBS.

Additionally, all nominees will get a year of discounted rates for print and web advertising contracts from The Observer, a workshop on “Technology for Small and Medium-sized Enterprises” from CBS and workshops on “Record Keeping and Customer Service” and “What bankers look for in an application” from Scotiabank;

The Mogul in the Making programme, which started in January, wants to fix the imbalance on the focus given to large enterprises and bring entrepreneurs from all over the island to celebrating their accomplishments and encourage others to be like them.

 

http://m.jamaicaobserver.com/mobile/business/Jamaica-Observer-s-Mogul-in-the-Making-turns-up-trumps_11159639