We share the concerns of paying customers of the Jamaica Public Service Company (JPS) whose electricity will be turned off for half the day in the JPS’s latest effort to combat electricity theft. Yet, we can’t but empathise with the light and power company, the stealing of a large chunk of whose output is enabled by an irresolute State and compliant politicians.

Put another way, by maintaining an environment that insulates the thieves, the Government has up to now forced JPS to provide social welfare to dwellers of poor communities, which is like imposing a tax on the company for earnings it doesn’t make.

JPS is the sole distributor of electricity in Jamaica. It is a majority ownership by Japanese and Korean interests, representing substantial foreign direct investment – something, given Jamaica’s economic circumstance, our Government declares it is keen to encourage.

For years, JPS has been confronted with the theft of its service. Of the 28 per cent of the output that it ‘lost’ in 2013, 60 per cent went to thieves, translating to hundreds of millions of dollars of unrecovered revenue. Such thievery is often rationalised as the result of the high price of electricity and that it is perpetrated by poor people against a supposedly rich company. The Robin Hood syndrome!

That argument is an inadequate response to the fundamental issues at stake. For instance, with shareholder equity of around US$1 billion, the company’s US$9 million in profit last year represented return on investment of less than one per cent.

Moreover, in the past financial year, the company’s receivables, at 90 days or more, at US$64 million, were approximately six per cent of its operating revenue. Since other customers are unlikely to have been allowed to owe JPS for so long, we can assume that the debt is largely the Government’s, to which must be added the company’s enforced social-welfare expenditure in the form of electricity theft.

That’s not all. That overdue debt has not only cash-flow implications for JPS, but foreign-exchange risks, given that while the company’s income is in Jamaican dollars, the bulk of its expenditure is in foreign currency. Such risks are exacerbated by the company’s declining revenues, which would likely cause unease to the company’s bankers and impact its ability to borrow for new plant and equipment. JPS is hardly in robust health.

Illegal connections removed

Indeed, no company anywhere could be asked to forgo, or hand over as welfare, the value of nearly a fifth of its output. Few could survive. JPS has tried to combat the problem by having 200 employees, or about 15 per cent of its staff, dedicated to the anti-theft effort. Last year, it removed 197,000 illegal connections, approximately one-third of the amount of its registered customer base – from its system. These and other technological solutions have failed to beat the problem. And they won’t.

The solution is primarily political. Indeed, the seven communities against which the JPS has moved, in the capital’s western belt and St Catherine, like others where electricity theft is endemic, are mostly garrison communities, those zones of exclusion where our brand of politics breeds a sense of entitlement and impunity.

That perceived right to trespass on other people’s property can’t be solved by single companies taking civil action or proffering criminal charges. It demands a fundamental shift of political attitudes, combined with a resolute State, especially if the Government is serious about encouraging investment – local or foreign.

Jamaica Gleaner;

Debbie-Ann Wright, News Editor – Radio

The National Water Commission (NWC) is advising that frequent fluctuations in the power supply to the Tulloch Springs/Rio Cobre Water Supply System is affecting service to customers in Kingston, St Andrew and St Catherine.

The company says the power supply interruptions have worsened the impact of the prolonged drought.

It says the mechanical failure at one of the sources has resulted in a shortfall of more than 3 million gallons of water each day on the Tulloch Springs/Rio Cobre Water Supply System.

It says some customers in Kingston, St Andrew and St Catherine either have no water, intermittent supply or are experiencing low water pressure.

The areas affected include sections of Portmore, downtown Kingston, communities off Washington Boulevard, Molynes Road, and Spanish Town Road.

The NWC says the problem has been reported to the Jamaica Public Service and work is being done to return to normal operation in the shortest possible time.

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Debbie-Ann Wright, News Editor – Radio

The National Water Commission (NWC) is advising that frequent fluctuations in the power supply to the Tulloch Springs/Rio Cobre Water Supply System is affecting service to customers in Kingston, St Andrew and St Catherine.

The company says the power supply interruptions have worsened the impact of the prolonged drought.

It says the mechanical failure at one of the sources has resulted in a shortfall of more than 3 million gallons of water each day on the Tulloch Springs/Rio Cobre Water Supply System.

It says some customers in Kingston, St Andrew and St Catherine either have no water, intermittent supply or are experiencing low water pressure.

The areas affected include sections of Portmore, downtown Kingston, communities off Washington Boulevard, Molynes Road, and Spanish Town Road.

The NWC says the problem has been reported to the Jamaica Public Service and work is being done to return to normal operation in the shortest possible time.

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A JPS technician at work. - File
A JPS technician at work. – File

THE EDITOR, Sir:

WE ARE customers of the Jamaica Public Service Company. However, for over two weeks we have seen the service disconnected for up to 12 hours each day. The light is cut off from as early as 7:40 a.m. and does not return until minutes to eight in the nights.

We called after noticing this daily occurrence for a week and a half and were informed that the light is being disconnected because persons in the area are not paying their bills. When we asked for suggestions on coping with this situation, one customer service representative told us ‘to move’ while supervisor said ‘we should tell our neighbours to pay their bills’.

We reside in Windsor Heights, Central Village, St Catherine, and do not see why paying customers should be inconvenienced like this each day because JPS has failed to collect monies owing to them and want for us to do their compliance work. I think the customer service staff are rude and very inconsiderate.

We are now left with our food and medication that require refrigeration going bad and electrical appliances being damaged as a result of these daily outages. We are being seriously inconvenienced and JPS does not seem to care. They have not offered an end date to this and I am guessing that, based on the community in which we live, we will see this issue persist with no urgency to having the matter resolved.

suffering

I wish we could do as JPS customer service representative Antoinette suggested and move, possibly to Beverly Hills or Cherry Gardens, but, unfortunately, not all of us can reside in these areas.

I hope this letter will push JPS to realise that they do have customers here who need the service that they provide and that we have been paying for this service for years and we should not be made to continue suffering like this.

Lisa

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One of the devices found inside a ceiling.

THE Jamaica Public Service Company (JPS) is reporting an increase in the discovery of sophisticated meter bypass devices used in the illegal abstraction of electricity.

This while the company continues to carry out regular investigations to clamp down on the activity.

Just last week, investigations in separate locations, including the Corporate Area and St Catherine, led to the discovery of sophisticated bypass devices hidden in various parts of houses, including ceilings and kitchen enclosures, the utility said.

Meanwhile, teams from the utility who were operating in sections of Waterhouse, St Andrew, last Thursday, discovered 17 irregularities and removed 84