Residents of the Lawrence Tavern community walk by downed power lines adjacent to the police station in the town square. Ricardo Makyn/Staff Photographer
Residents of the Lawrence Tavern community walk by downed power lines adjacent to the police station in the town square. Ricardo Makyn/Staff Photographer

Rural parishes will have to wait for power

RESIDENTS OF several rural parishes may have to endure a long, dark weekend.

Winsome Callum, head of corporate communication at the light and power company, the Jamaica Public Service (JPS), said this was as a result of damage to “critical elements of the transmission system” in rural areas resulting from the passage of Hurricane Sandy.

“Right now, the parishes that are likely to take several days, into the weekend possibly, are St Ann, St Mary, St Thomas and Portland,” Callum said.

She told

A JPS technician at work. - File
A JPS technician at work. – File

THE EDITOR, Sir:

WE ARE customers of the Jamaica Public Service Company. However, for over two weeks we have seen the service disconnected for up to 12 hours each day. The light is cut off from as early as 7:40 a.m. and does not return until minutes to eight in the nights.

We called after noticing this daily occurrence for a week and a half and were informed that the light is being disconnected because persons in the area are not paying their bills. When we asked for suggestions on coping with this situation, one customer service representative told us ‘to move’ while supervisor said ‘we should tell our neighbours to pay their bills’.

We reside in Windsor Heights, Central Village, St Catherine, and do not see why paying customers should be inconvenienced like this each day because JPS has failed to collect monies owing to them and want for us to do their compliance work. I think the customer service staff are rude and very inconsiderate.

We are now left with our food and medication that require refrigeration going bad and electrical appliances being damaged as a result of these daily outages. We are being seriously inconvenienced and JPS does not seem to care. They have not offered an end date to this and I am guessing that, based on the community in which we live, we will see this issue persist with no urgency to having the matter resolved.

suffering

I wish we could do as JPS customer service representative Antoinette suggested and move, possibly to Beverly Hills or Cherry Gardens, but, unfortunately, not all of us can reside in these areas.

I hope this letter will push JPS to realise that they do have customers here who need the service that they provide and that we have been paying for this service for years and we should not be made to continue suffering like this.

Lisa

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The Jamaica Public Service (JPS) has promised to provide a more reliable service to its many customers in sections of Hanover, who have been experiencing frequent power outages.

According to the company’s recently appointed operations manager for the Hanover, Winston Bansie, problems with the feeder that supplies power across sections of the parish, including the capital town, Lucea, have led to the frequent power outages and flickering being experienced.

“There is more than one thing that affects that feeder. One of them being the maintenance within the parish,” said Bansie, adding that “the flickering is a part of the overall JPS’ maintenance protection scheme”.

Bansie, who was speaking at the recent regular monthly meeting of the Hanover Parish Council explained that work on the two feeders that supply power to the parish will be undertaken immediately.

He told the meeting that the company has mandated a new management team to have the service in the parish improved. His first job, he added, is to undertake maintenance within the parish and to put the least reliable feeder on another source.

The utility company has also promised to step up the repairs of malfunctioning streetlights across the parish.

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