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KINGSTON, Jamaica – Residents along Windward Road today renewed pleas for the Jamaica Public Service (JPS) to fix a broken utility pole in the area
The residents said that while they are aware the JPS continues work to remove downed utility poles across the island, they feel the broken pole is in need of urgent attention.
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They fear the wires may be energised, posing serious threat to passersby.
“The pole is hanging over the roadway and we fear it may fall at any time and damage a member of the public,” resident Foster Dawkins
(file photo JPS corporate HQ)
Jamaica Public Service Company (JPS) has reported that more than 60 percent of
Energy Phillip Paulwell says he’s confident of
The Jamaica Public Service Company (JPS) has reported that up to 8 o
THE EDITOR, Sir:
This is probably the shortest letter you have ever received. I just want to say that since the passage of Hurricane Ivan, the ‘service charge‘ on my electricity bill has moved from $828 per year to $3870. I am writing this letter on back-up power because the electricity is out. JPS, I only have two printable words: poor maintenance.
P. FOSTER
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The Jamaica Public Service (JPS) has promised to provide a more reliable service to its many customers in sections of Hanover, who have been experiencing frequent power outages.
According to the company’s recently appointed operations manager for the Hanover, Winston Bansie, problems with the feeder that supplies power across sections of the parish, including the capital town, Lucea, have led to the frequent power outages and flickering being experienced.
“There is more than one thing that affects that feeder. One of them being the maintenance within the parish,” said Bansie, adding that “the flickering is a part of the overall JPS’ maintenance protection scheme”.
Bansie, who was speaking at the recent regular monthly meeting of the Hanover Parish Council explained that work on the two feeders that supply power to the parish will be undertaken immediately.
He told the meeting that the company has mandated a new management team to have the service in the parish improved. His first job, he added, is to undertake maintenance within the parish and to put the least reliable feeder on another source.
The utility company has also promised to step up the repairs of malfunctioning streetlights across the parish.
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By Gary Spaulding
President of the Jamaica Public Service (JPS), Kelly Tomblin, is emerging as an illuminating figure in this rather dark era in Jamaica marked by the spectres of cynicism and scepticism.
Tomblin’s promise to humanise the JPS, made at a recent Rotary Club of Kingston function, has lit up a realm in which promises are made and broken all too often; and where acceptable customer service delivery is almost non-existent.
If the avowals of Tomblin to transform the JPS into something remotely human – a Herculean task if there ever was one – are greeted with scepticism from a disbelieving populace, Jamaicans cannot be blamed.
Given, however, her energy and guided by her seeming penchant for detail, Tomblin came across as eminently credible as she highlighted her undertaking to bring back civility to the light and power company.
In unveiling her plans, there were some flashing signals which suggest that, more than likely, she can be taken seriously, even as she admitted that the public glare is having a less-than-comforting effect on her company.
MULTIFACETED PLAN
It was not the engaging personality of the JPS president that flickered the brightest when she spoke at length about her plans for a JPS with a human face, rather, it was the fact that she spent much time plodding painstakingly through the various dimensions of the multifaceted plan.
Perhaps justifiably, the clamour for an end to be brought to JPS’s monopoly in Jamaica is in vogue.
What was particularly refreshing was Toblin’s unsolicited promise to Rotarians last week that she was determined to change the fixtures of the JPS’s internal structures and promised that the changing beams would be forthcoming within six months.
Like her most recent predecessors, Tomblin is not Jamaican. However, Jamaicans have primarily been the face of the organisation. While the policies of the principals of JPS may have been harsh beyond words, the unfitting and downright indecent conduct to the people of Jamaica by its Jamaican workers, particularly to those in the lower realms of society, has been troubling.
It is a moot point that the boorish behaviour of many Jamaicans who are paid to serve those who indirectly pay them is commonplace, but there are a few companies that ensure that the customer service they offer is sound.
Tomblin started well by acknowledging this unacceptable disconnect from the people of Jamaica and proceeded to shed light
MANDEVILLE, Manchester