Effective Date: 15 September 2025
Solar Buzz Jamaica Ltd (“Solar Buzz Jamaica”, “we”, “our” or “us”) respects your privacy and is committed to protecting the personal information that you share with us. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website https://solarbuzzjamaica.com/ (the “Site”).
1. Who We Are
SolarBuzz Jamaica is operated by Solar Buzz Jamaica, registered at Unit 40 Trade Centre, 30-32 Red Hills Road, Kingston, JA. We trade only under the name SolarBuzz Jamaica.
Privacy Contact:
Email: info@solarbuzzjamaica.com
Phone: (876) 224-5486
2. Information We Collect
When you visit our Site or interact with us, we may collect:
- Personal details such as your name, address, email address, telephone number, and information about your energy usage or site plans, which you provide when requesting a quote.
- Technical data such as your IP address, browser type, pages visited and cookies, collected automatically through analytics tools.
- If you submit information through our Google Forms, it will be processed by Google and may be stored on servers outside Jamaica. Please review Google’s privacy policy for more details.
- If you complete any contact, newsletter sign-up, or other forms on our Site, your details will also be stored and processed using Mailchimp, our email marketing service provider. Mailchimp receives and stores form submission data (such as your name, email address and any other information you provide) for the purpose of managing mailing lists, sending emails and related analytics. Please review Mailchimp’s privacy policy at https://mailchimp.com/legal/privacy/ for details on their data practices.
3. How We Use Your Information
We use your information to:
- Provide and improve our services.
- Respond to your enquiries and provide quotations.
- Send you marketing communications (email, SMS, WhatsApp, or similar) where you have consented or where permitted by law. You may opt out at any time by using the unsubscribe link or contacting us.
- Manage email subscriptions and distribute marketing communications using Mailchimp. Mailchimp acts as our data processor and only processes your information in accordance with our instructions.
- Comply with legal obligations and protect our rights.
4. Sharing Your Information
We do not sell or rent your personal information. We may share information with:
- Our service providers and contractors for hosting, maintenance and related services.
- Mailchimp, which provides our email marketing and form submission management services. Mailchimp stores and processes your information securely and may transfer data outside Jamaica, including to the United States, with appropriate safeguards in place.
- Legal authorities if required by law.
5. International Data Transfers
- Our website may be hosted on servers located within or outside Jamaica as required for hosting and maintenance. Where your information is transferred outside Jamaica, we ensure appropriate safeguards are in place.
- Data stored in Mailchimp may be transferred and stored on servers outside Jamaica, including in the United States. Mailchimp implements safeguards such as Standard Contractual Clauses and maintains compliance with applicable privacy laws to protect your information.
6. Data Retention
- We keep your personal information only as long as necessary to provide our services and meet legal or regulatory requirements.
- If you unsubscribe from our emails, Mailchimp will retain minimal data only to record that you opted out, as required by law.
7. Your Rights
Under Jamaica’s Data Protection Act, 2020, you have the right to:
- Access and obtain a copy of your personal data.
- Request corrections or deletion.
- Withdraw consent to marketing or other processing.
To exercise these rights, please contact us using the details above.
You can also unsubscribe directly at any time using the unsubscribe link included in all Mailchimp emails we send.
8. Security
- We use industry-standard security measures, including encryption and restricted access, to protect your personal information.
- Mailchimp is contractually required to implement similar measures to safeguard your data.
9. Cookies and Tracking
Our Site uses cookies and similar technologies for analytics and marketing. A separate cookie notice is provided on the website and explains how you can manage your cookie preferences.
10. Changes to this Policy
- We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.
By using our Site, you consent to the terms of this Privacy Policy.